Research Article
Using Importance-Performance Analysis and Decision Making Trial and Evaluation Laboratory to Enhance Order-Winner Criteria ~ A Study of Computer Industry
Graduate Institute of Technology Management, Chung-Hua University,707, Sec. 2, WuFu Rd., HsinChu, Taiwan 300, Republic of China
Tieh-Min Yen
Graduate Institute of Technology Management, Chung-Hua University,707, Sec. 2, WuFu Rd., HsinChu, Taiwan 300, Republic of China
Chih-Hung Tsai
Department of Industrial Engineering and Management, Ta-Hwa Institute of Technology, 1 Ta-Hwa Rd., Chung-Lin HsinChu, Taiwan, Republic of China