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Journal of Applied Sciences

Year: 2008 | Volume: 8 | Issue: 3 | Page No.: 453-461
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Authors

Yu-Cheng Lee

Tieh-Min Yen

Chih-Hung Tsai

Keywords

Research Article

The Study of an Integrated Rating System for Supplier Quality Performance in the Semiconductor Industry

Yu-Cheng Lee, Tieh-Min Yen and Chih-Hung Tsai
This study provides an integrated model of Supplier Quality Performance Assesment (SQPA) activity for the semiconductor industry through introducing the ISO 9001 management framework, Importance-Performance Analysis (IPA) Supplier Quality Performance Assesment and Taguchi`s Signal-to-Noise Ratio (S/N) techniques. This integrated model provides a SQPA methodology to create value for all members under mutual cooperation and trust in the supply chain. This method helps organizations build a complete SQPA framework, linking organizational objectives and SQPA activities to optimize rating techniques to promote supplier quality improvement. The techniques used in SQPA activities are easily understood. A case involving a design house is illustrated to show our model.
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