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How to cite this article
H. Emari, S. Iranzadeh and S. Bakhshayesh, 2011. Determining the Dimensions of Service Quality in Banking Industry: Examining the Gronrooss Model in Iran. Trends in Applied Sciences Research, 6: 57-64.
URL: https://scialert.net/abstract/?doi=tasr.2011.57.64
URL: https://scialert.net/abstract/?doi=tasr.2011.57.64