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  1. Journal of Applied Sciences
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  3. 766-771
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Journal of Applied Sciences

Year: 2007 | Volume: 7 | Issue: 5 | Page No.: 766-771
DOI: 10.3923/jas.2007.766.771

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Authors


J. Clement Sudhahar

Country: India

M. Selvam

Country: India

Keywords


  • reliability
  • Service quality
  • instrument
  • validity
Research Article

Service Quality Scale Development in Indian Retail Banking Sector:An Empirical Investigation

J. Clement Sudhahar and M. Selvam
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How to cite this article

J. Clement Sudhahar and M. Selvam, 2007. Service Quality Scale Development in Indian Retail Banking Sector:An Empirical Investigation. Journal of Applied Sciences, 7: 766-771.

DOI: 10.3923/jas.2007.766.771

URL: https://scialert.net/abstract/?doi=jas.2007.766.771

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