Research Article
Business Opportunity Algorithm for ISO 9001: 2000 Customer Satisfaction Management Structure
Department of Industrial Engineering and Management, Ta-Hwa Institute of Technology, I Ta-Hwa Road, Chung-Lin, Hsin-Chu, Taiwan, Republic of China
Yi-Chan Chung
Department of Industrial Engineering and Management, Ta-Hwa Institute of Technology, I Ta-Hwa Road, Chung-Lin, Hsin-Chu, Taiwan, Republic of China
Chih-Hung Tsai
Department of Industrial Engineering and Management, Ta-Hwa Institute of Technology, I Ta-Hwa Road, Chung-Lin, Hsin-Chu, Taiwan, Republic of China