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Yang, H.C., C.S. Lai, H.Y. Yu, H.H. Chu and C.K. Huang, 2016. Multiple-criteria decision analysis: public values influence on participation in unused medicine recycling. J. Applied Sci., 16: 262-270. CrossRefDirect Link |
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How to cite this article
Po-Hsuan Wu and Jui-Fan Liao, 2016. Service-Oriented Organizational Citizenship Behavior, Perceived Service Quality and Customer Satisfaction in Hospitality Industry. Journal of Applied Sciences, 16: 18-24.
DOI: 10.3923/jas.2016.18.24
URL: https://scialert.net/abstract/?doi=jas.2016.18.24
DOI: 10.3923/jas.2016.18.24
URL: https://scialert.net/abstract/?doi=jas.2016.18.24