Research Article
Customer Relationship Management Constructs Initiating Successful e-business Strategy for Service-based Companies
Graduate School of Management, Multimedia University, Malaysia
N. Behravan
Graduate School of Management, Multimedia University, Malaysia
A. Yusefzadeh Markhali
Graduate School of Management, Multimedia University, Malaysia
S. Faramarzi Jouya
Faculty of Business Management and Globalization, Limkokwing University, Malaysia