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E-Services Quality: A Perspective of Service Providers and Service Users Digital Service Platforms |
How to cite this article
Wang Jia-Yuan, Tang Jing, Jiang Chang-Bing, Tang Qi-Yao and Ding Ning, 2013. An Empirical Study on Chinas
Express Service Quality Based on Refined Servqual Model: A Case in Yangtze River Delta. Journal of Applied Sciences, 13: 2974-2978.
DOI: 10.3923/jas.2013.2974.2978
URL: https://scialert.net/abstract/?doi=jas.2013.2974.2978
DOI: 10.3923/jas.2013.2974.2978
URL: https://scialert.net/abstract/?doi=jas.2013.2974.2978