Chaogai Xue
School of Management Engineering, Zhengzhou University, Zhengzhou P.O. Box, 450001, China
ABSTRACT
As third-party logistics enterprises play an important role in the development of the cluster enterprises and become a new growth source of the regional economy, it is important to study the service capability of the third-party logistics enterprises. To this end, firstly, in the cluster environment, the evaluation index system of third-party logistics enterprise service capability are constructed, which includes basic service capability, information service capability, flexible service capability and value-added service capability. Secondly, the evaluation model of third-party logistics enterprise service capability is established based on the entropy weight Topsis method. Finally, an example is used to illustrate the application of the evaluation index and evaluation algorithm, which shows that the proposed evaluation system and evaluation algorithm can improve the service capabilities of logistics enterprises and lower the cluster logistics cost. And it is of great significance for the logistics enterprises and the cluster to develop logistics service capacity.
PDF References
How to cite this article
Chaogai Xue, 2013. Service Capability Evaluation of Third Party Logistics Enterprise in A Cluster Environment. Journal of Applied Sciences, 13: 2625-2631.
DOI: 10.3923/jas.2013.2625.2631
URL: https://scialert.net/abstract/?doi=jas.2013.2625.2631
DOI: 10.3923/jas.2013.2625.2631
URL: https://scialert.net/abstract/?doi=jas.2013.2625.2631
REFERENCES
- Ding, J.F., 2012. Using modified fuzzy perception-importance analysis to evaluate customer value for global shipping carrier-based logistics service providers. Inform. Technol. J., 11: 1434-1441.
CrossRefDirect Link - Tan, M.I.B.I. and I.S.B. Ibrahim, 2010. Supply chain management and E-commerce technology adoption among logistics service providers in Malaysia. World Acad. Sci. Eng. Technol., 65: 451-456.
Direct Link - Liu, W.H. and D. Xie, 2013. Quality decision of the logistics service supply chain with service quality guarantee. Int. J. Prod. Res., 51: 1618-1634.
CrossRef - Liu, W.H., X.C. Xu and A. Kouhpaenejad, 2013. Deterministic approach to the fairest revenue-sharing coefficient in logistics service supply chain under the stochastic demand condition. Comput. Ind. Eng., 66: 41-52.
CrossRef