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J. Wongsansukcharoen, J. Trimetsoontorn and W. Fongsuwan, 2013. Social Customer Relationship Management and Differentiation Strategy Affecting Banking Performance Effectiveness. Research Journal of Business Management, 7: 15-27.
DOI: 10.3923/rjbm.2013.15.27
URL: https://scialert.net/abstract/?doi=rjbm.2013.15.27
DOI: 10.3923/rjbm.2013.15.27
URL: https://scialert.net/abstract/?doi=rjbm.2013.15.27