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Choo Ling Suan and Aizzat Mohd. Nasurdin, 2011. The Effects of Emotional Intelligence and Gender on Work Engagement of Customer-Contact Employees: A Proposed Framework. Research Journal of Business Management, 5: 178-186.
DOI: 10.3923/rjbm.2011.178.186
URL: https://scialert.net/abstract/?doi=rjbm.2011.178.186
DOI: 10.3923/rjbm.2011.178.186
URL: https://scialert.net/abstract/?doi=rjbm.2011.178.186