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Kuo, D.C.L., Y.W. Chen, C.C. Lin and Y.K. Wu, 2013. Can we help product-dominant firms innovate and generate value more effective? a customer value creation perspective. J. Applied Sci., 13: 2512-2518. CrossRefDirect Link |
Yongyong Zhu 2014. Informations Disclosure and Transmission on Contract Law: An Economic Analysis J. Applied Sci., 14: 47-53. CrossRef |
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Customer Relationship Management and Marketing
Effectiveness Paradigm Vol. 22, Issue 2, 101, 2018 |
How to cite this article
Ming-Yuan Wang and Mei-Ju Chou, 2013. Behind the Mask: The Impact of Service Quality on Consumer Satisfaction and Loyalty Intentions. Journal of Applied Sciences, 13: 348-353.
DOI: 10.3923/jas.2013.348.353
URL: https://scialert.net/abstract/?doi=jas.2013.348.353
DOI: 10.3923/jas.2013.348.353
URL: https://scialert.net/abstract/?doi=jas.2013.348.353