Citation to this article as recorded by
CRM Index Development and Validation in Indian Banking Sector : International Journal of Customer Relationship Marketing and Management Vol. 3, Issue 2, 10, 2012 |
How to cite this article
J. Clement Sudhahar and M. Selvam, 2007. Service Quality Scale Development in Indian Retail Banking Sector:An Empirical Investigation. Journal of Applied Sciences, 7: 766-771.
DOI: 10.3923/jas.2007.766.771
URL: https://scialert.net/abstract/?doi=jas.2007.766.771
DOI: 10.3923/jas.2007.766.771
URL: https://scialert.net/abstract/?doi=jas.2007.766.771