Research Article
Service Quality Measurement in Indian Retail Banking Sector: CA Approach

Citation to this article as recorded by ASCI
Chang, K.F. and H.W. Yang, 2011. Utilizing means-end chain to explore customers` preference in purchasing bundle. Inform. Technol. J., 10: 1563-1570.
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Chang, K.F. and H.W. Yang, 2012. An empirical study to construct a systematic model for product bundles. Inform. Technol. J., 11: 699-706.
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Chao, C.Y. and K.F. Yang, 2011. Combing fuzzy set theory and extent analysis to construct an integrated decision making approach in medical cosmetology industry. Inform. Technol. J., 10: 1950-1956.
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Ihsan, B. and O. Dogerlioglu, 2011. Impacts of service-oriented architecture transformation on organizational structures. J. Applied Sci., 15: 2791-2799.
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Sudhahar, J.C., 2010. Service loyalty in literature: A retrospect. Asian J. Market., 4: 106-112.
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