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Research Article

Government Concerns of Consumers’ Intention to Purchase Green Products (Preliminary Study-Malaysia Evidence)

Hossein Nezakati, Masoumeh Hosseinpour and Mazlan Hj Hassan
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Facing with the environmental degradation, the Malaysian government as well as other parts of the world takes the path of protecting the environment. Along with this way, the government encourages the public to perform green behaviour. For instance, in the market, different types of green or environmentally friendly products are prepared for the desirable consumers. The main objective of this study as a preliminary one is to find out the latent factors that can affect the intention of respondents to purchase green products. Second, it aims to determine to which the selected socio-economic characteristics and attitudinal factors influence the respondents= intention to purchase green products.

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  How to cite this article:

Hossein Nezakati, Masoumeh Hosseinpour and Mazlan Hj Hassan, 2014. Government Concerns of Consumers’ Intention to Purchase Green Products (Preliminary Study-Malaysia Evidence). Journal of Applied Sciences, 14: 1757-1762.

DOI: 10.3923/jas.2014.1757.1762

Received: November 27, 2013; Accepted: February 24, 2014; Published: April 18, 2014


Over the last decades, the environment and many human lives are threatened by the numbers of environmental degradations including global warming, pollution of air and water and ozone layer depletion. Human activities like the new industrial and over consumption of the natural resources are mainly responsible for these disasters (Oskamp, 2000; UNEP, 2012). Therefore, to protect the environment and to gain control over these problems, the concept of green is introduced. This concept is in conjunction with focusing on people’s actions to address the environmental degradation (McEachern and Mcclean, 2002; Lorenzen, 2012). The green concept has been moved in the developed countries and is getting more attention in the developing and less developed countries (Rezai et al., 2013). To improve this movement, McGougall (1993) believes in the role of consumers.

Green consumers are the group of people that is aware and concerned about the environmental issues (Soonthonsmai, 2007) and aim to perform green behaviour (Akehurst et al., 2012) like purchasing green products. Green products are the products which reduce the negative effects on the environment and are recyclable and reusable (Shamdasani et al., 1993) for example green foods (Lijuan, 2003).

Evidences have been proven that nowadays the consumers are more concerned about the environment and are more responsible about it by taking account of the environment in their life styles decision (Stone et al., 1995). Based on the organic monitor, IFOAM (2009) report, the rate of organic sales around the world was $46 billion in 2007 with more consumption concentration in North America and Europe. Moreover, consumers are willing to pay more for at least one type of green products (Peter, 2011). In addition, the mail survey in the UK shows that the majority of the sample agree to pay even 40% more for the green products (Myburgh-Louw and O'Shaughnessy, 1994).

The Malaysian government strongly supports the concept of green in the nation. Along with protecting the environment, the government introduces the agencies and ministries to protect the environment. In 2009, the government launched the agency entitled the Ministry of Energy, Green Technology and Water. The ministry aims to raise the awareness about the concept of green technology in addition to promoting the usage of this technology among public. Moreover, other agencies like the Department of Environment introduced so called clean products which try to reduce the hazardous effects of these products on the environment (DOE, 2007).

To promote green behaviour, the government supplies different green products in the market. For instance, in regards to green foods, there are some schemes and labels in the market. The Ministry of Agriculture (MOA, 2009) has initiated different green agricultural production schemes and labels for crops, livestock and fisheries. As an example, the Good Agriculture Practice (GAP) scheme was introduced by this ministry. This scheme tries to encourage the farmers, animal and fish breeders to improve the milestones of sustainable agriculture. Besides, the Malaysia Organic Scheme (SOM) is another certification programme which is launched by this ministry with main concentration on the farmers. In addition, the label of the Malaysian Farm Accreditation (SALM) is also introduced by this ministry to assure the environmentally friendly production as well as production the products that are safer for consumption (MOA, 2009). Furthermore in the Malaysian market, other green products like energy saving compact fluorescent lamp are distributed (MGBC, 2013) and the shops such as the Body Shop or justlife shop prepare the green products including the cosmetic products or eco-friendly household cleaner and organic cotton wear for the desirable consumers.

Given all the efforts that the Malaysian government has been done in the way of green, this concept is still new in the country. There is not enough available knowledge about the consumer behaviour in terms of green products purchasing. Thus, it is attempted to perform a comprehensive study by underlying the latent factors on intention of consumers to purchase green foods. Furthermore, it aims to determine the extent to which the selected socio-economic characteristics and attitudinal factors influence the respondents’ intention to purchase the green products.


Environmental knowledge: Considering the environment by the society to protect it and to promote a healthy environment is known as green behaviour (Krajhanzl, 2010). The approach of this behaviour is by performing the acts such as recycling, purchasing environmentally friendly products or composing the waste (Jackson, 2005). From the market perspective, it is crucial to understand the knowledge of consumers about the green products and green concept to segment the consumers (Nasir and Karakaya, 2013). According to Maloney and Ward (1973) measuring people's knowledge about the environmentally friendly behaviour can help to understand the environmentally friendly performance. Environmental knowledge is “a general knowledge of facts, concepts and relationships concerning the natural environment and its major ecosystem” (Fryxell and Lo, 2003). Following this paradigm, other researches including (Tan, 2011) assert that performing green behaviour (i.e., green purchase behaviour) is strongly dependent upon the environmental knowledge of a person. Stern (1992) states that knowledge about environmental issues and possible actions to deal with them is the main and clear factor to differentiate between individuals who are engaged in environmentally issues and those who are not. However, Rahim et al. (2012) believes that the concept of green in Malaysia is new and people do not have enough knowledge about environmental problems yet.

Profiling the green consumers: Demographic factors such as gender, income level, educational level and marital status are the main possible indicators of performing green behaviour (Stern, 2000; Robinson and Smith, 2002; Roitner-Schobesberger et al., 2008; Han et al., 2009).

The majority of studies show that females and males are different in this term (Mostafa, 2007; Urena et al., 2008) and that women are more likely to perform green behaviour than men, for example carry the intention of purchasing organic foods (Olivova, 2011). However, it has been observed that men are more knowledgeable about eco-labelled foods (Xu et al., 2012). In contrast, the research has also shown that the consumers’ intention to purchase eco-labelled sea foods (Chen and Chai, 2010) is independent from gender and no difference is observed (Yu et al., 2014).

Furthermore, other studies conclude that performing green behaviour is depending on the income levels (Cheah, 2009; Du et al., 2010) and the consumers with higher income levels are more likely to perform green behaviour (Lockie et al., 2002; Sidique et al., 2010). Nevertheless, in the this scenario, Yiridoe et al. (2005) believes that income level does not play a significant role on purchasing organic products. Besides, in terms of marital status Laroche et al. (2001) concludes that the respondents who are married are more willing to pay for green products.

Factor influencing the green product purchasing: As claim by Roach (1991) the factors of food safety, quality, protecting the environment and animal welfare are the crucial variables affecting the green purchasing decision. Besides, Davies et al. (1995) assert that concern about the health is a difference between the organic food buyers and non-organic food buyers. According to Dreezens et al. (2005) there is an association between organic foods and animal welfare and consumers are concerned about this food attributes (Rezai et al., 2011).

In the review of the psychology researches on behavioural performance, attitude is a crucial indicator of behaviour (Kotchen and Reiling, 2000). For example, in the study by Cheah and Phau (2011) it is estimated that there is a strong correlation between the favourable attitude towards environmentally friendly products and the purchase of these products.

Fig. 1:Conceptual framework of theory of planned behaviour with application to purchase green products

However, there researchers including (Chen, 2007; Prestin and Pearce, 2010) believe in the roles of the subjective norms and behavioural control on a person to perform the green behaviour such as recycling and purchasing the organic food.


The selected model of this study is the Theory of Planned Behaviour (TPB) (Ajzen, 2002). Based on this theory, attitude, subjective norms and perceived behavioural control are the main predictors of performing the behavioural intention. Attitudes are the favourable or unfavourable evaluation an individual forms of a specified behaviour (Ajzen, 1991). The attitude of consumers towards the environment or healthy life style could affect their intention to purchase green products. Subjective norms are related to the perceived social pressure an individual feels to perform the behaviour. In the present study these norms could be in conjunction with the parents, friends or even being in an environmentally friendly society which put pressure on a person to purchase green products. Furthermore, perceived behavioural controls are concerned with the perception of the ease or difficulty of performing the behaviour of interest (Ajzen, 1991). The perceived behavioural controls could be availability of these products, being healthy by purchasing the green product and also the knowledge or recognising of green product from non-green products which facilitate or prohibit the person of performing this behaviour.

The conceptual framework of the present study is illustrated in Fig. 1. Consumers’ attitude towards the issues such as protecting the environment or animal welfare could influence their attitude towards the green products purchasing. Furthermore, the subjective norms can influence the respondents to have the intention to purchase these products. The control factors exist to potentially could affect and motivate the consumers.

Sampling and data collection: The selected sampling method of the study is the simple random sampling method. The survey is held in the supermarkets such as Tesco, Aeon, Carrefour and Giant which are located in Malaysia. Since consumers from all the life styles shop in these places, supermarkets are selected as a place for collecting the data.

Descriptive analysis, factor analysis and the binary logistic regression are the selected analysis tools. Descriptive analysis is applied to describe the socio-demographic characteristics of the respondents. This analysis tool also is used to measure the awareness and knowledge of consumers about the green concept and green products in Malaysia. Factor analysis is employed to underline the latent factors that can affect the respondents’ intention to purchase green products. Moreover, the Cronbach’s alpha is applied to measure the reliability of the factor analysis result. In the logistic regression, the intention of the respondents to purchase green products is measured. The dependent variable is “to have the intention to purchase green products”. This variable is a dichotomous variable with the outcome of “Yes” and “No”. It is coded as 1 if the respondents say “Yes”; otherwise, it is coded as 0. The independent variables are divided into three groups. The first group is related to the selected social demographic characteristic of the respondents including the gender, educational level and marital status. The second group concerns the knowledge of consumers about the consumption of green products. The third group is related to the factors which are extracted from the factor analysis.


The Theory of Planned Behaviour is used in this study to investigate the consumers’ intention to purchase green products. The concept of green in Malaysia is still new and apparently, the government tries to promote this concept in the nation. Thus this study aims to find out the respondents’ awareness of green products in Malaysia at the first stage and tries to uncover the latent factors that can influence the intention of consumers to purchase these environmentally friendly products in the second stage .Eventually, this study as a structured one tries to measure the likelihood of the consumers’ intention to purchase green products and to propose the model by which the intention of Malaysian consumers can be reflected. The result of this study can show the factors that are influential on the consumers’ intention. Furthermore, by applying the outcome of the binary logistic regression, it could be clear who the optional green product consumers are. For example, whether the likelihood of having intention to purchase green products is higher among women or men. Furthermore, the demographic characteristic like the educational level or the marital status can affect the intention of the respondent or not. Consequently, the result could be helpful for the government and both the local and the international marketers to improve the green movement and marketing of these products.

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