Subscribe Now Subscribe Today
Research Article
 

Impact of Mobile-Commerce: Benefits, Technological and Strategic Issues and Implementation



Sang Hyun Kim
 
Facebook Twitter Digg Reddit Linkedin StumbleUpon E-mail
ABSTRACT

Although e-Commerce has influenced the global business environment, many firms are continuously looking for new technology, applications and infrastructures where such innovations can bring more profits and attract more customers. One innovative environment, involving mobile computing and wireless technology is related to Mobile-Commerce (m-Commerce), which has become a new area of interest for today`s firms. M-Commerce is a new concept and is an innovation of the electronic market. It is creating entirely new opportunities for mobile devices and services. Until now, m-Commerce study has used to focus on issues and challenges. Recent statistics and predictions show that m-Commerce, however, may generate more strategic advantages than disadvantages for firms. Therefore, the main purpose of this study is to provide an overview of m-Commerce, the four main issues that affect the industry and implementation of this technology and its substantial benefits.

Services
Related Articles in ASCI
Similar Articles in this Journal
Search in Google Scholar
View Citation
Report Citation

 
  How to cite this article:

Sang Hyun Kim , 2006. Impact of Mobile-Commerce: Benefits, Technological and Strategic Issues and Implementation . Journal of Applied Sciences, 6: 2523-2531.

DOI: 10.3923/jas.2006.2523.2531

URL: https://scialert.net/abstract/?doi=jas.2006.2523.2531

REFERENCES
1:  Accenture Institute for Strategic Change, 2001. The Future of Wireless: Different than you Think, Bolder than you Imagine. Accenture Institute for Strategic Change, Cambridge, MA., USA.

2:  Allan, H., 2002. Optimizing Revenues from Mobile Messaging: Business Support Strategies for SMS, EMS and MMS. Chorleywood Publications, Baskerville.

3:  Bardo, F. and J. Jurgen, 2002. Evaluation of mobile applications: Software-technical and human aspects. Proceedings of the 9th European Conference on Information Technology Evaluation July 15-16, 2002, Universite Dauphine, Paris, France, pp: 1-99.

4:  Barnes, S.J., 2002. The mobile commerce value chain: Analysis and future developments. Int. J. Inform. Manage., 22: 91-108.
Direct Link  |  

5:  Bergstrom, R., 2001. Promoting an open environment for mobile ecommerce in Europe. Mobile Commun. Conference, April, 23-26.

6:  Camponovo, G. and Y. Pigneur, 2003. Business model analysis applied to mobile business. Proceedings of 5th International Conference on Enterprise Information Systems, April 23-26, 2003, Angers, France, pp: 151-158.

7:  Chaffey, D., 2003. Internet Marketing: Strategy, Implementation and Practice. 2nd Edn., Pearson Education Ltd., England.

8:  Chan, S.S., X. Fang, J. Brzezinski, Y. Zhou, S. Xu and J. Lam, 2002. Usability for mobile commerce across multiple form factors. J. Elect. Comm. Res., 3: 187-199.
Direct Link  |  

9:  Cheskin, 2001. The wireless future: A look at youth unplugged. http://www.ixi.com/PDF/CheskinYouthUnplugged.pdf.

10:  Cousins, K. and U. Varshney, 2001. A product location framework for mobile commerce environment. Proceedings of the 1st International Workshop on Mobile Commerce, July 21, 2001, ACM., New York, USA., pp: 43-48.

11:  Fahy, M., J. Feller, P. Finnegan and C. Murphy, 2002. Measuring and managing intangibles in mobile commerce: The potential of mediation standards. http://whitepapers.zdnet.com/abstract.aspx?docid=161493.

12:  Fourati, A., H.K. Ayed, F. Kamoun and A. Benzekri, 2002. A SET based approach to secure the payment in mobile commerce. Proceedings of 27th Annual IEEE Conference on Local Computer Networks, November 6-8, 2002, Tampa, FL., pp: 136-140.

13:  Ghosh, A.K. and T.M. Swaminatha, 2001. Software security and privacy risks in mobile E-Commerce. ACM Commun., 44: 51-57.
Direct Link  |  

14:  Goodman, D., 2000. The wireless internet: promises and challenges. Computer, 33: 36-41.
CrossRef  |  Direct Link  |  

15:  Hamblen, M., 2001. Privacy concerns mount over wireless location technology. http://www.computerworld.com/s/article/57662/Privacy_concerns_mount_over_wireless_location_technology.

16:  Hansmann, U., 2001. Pervasive Computing Handbook. Springer, Berline, pp: 409.

17:  Hutchinson, D. and M. Warren, 2001. Security issues of M-Commerce. Proceedings of the 2nd International We-B Conference on Working for Excellence in the E-Economy, November 29-30, 2001, Perth, Western Australia, pp: 478-485.

18:  Jain, A., L. Hong and S. Pankanti, 2000. Biometric identification. ACM Commun., 43: 91-98.

19:  Kannan, P.K., A. Chang and A.B. Whinston, 2001. Wireless commerce: Marketing issues and possibilities. Proceedings of the 34th Hawaii International Conference on System Sciences, January 3-6, 2001, Maui, Hawaii, USA., pp: 9015-.

20:  Kennedy, D. and A. Gavras, 2001. Business Briefing: Global M-Commerce. World Markets Research Center, London.

21:  Kenny, D. and J.F. Marshall, 2000. Contextual marketing: The real business of the internet. Harv. Bus. Rev., 78: 119-125.
Direct Link  |  

22:  Kleinrock, L., 1995. Nomadic computing: An opportunity. Computer communications review. Satellite Access Protocol. Retrieved Jan. 23, 2006 from http://citeseer.

23:  Leung, K. and J. Antypas, 2001. Improving returns on m-commerce investments. J. Bus. Strategy, 22: 12-13.

24:  Lyytinen, K., 2001. Mobile commerce: A new frontier for E-business. Proceedings of 34th Annual Hawaii International Conference on System Sciences, January 3-6, 2001, IEEE Computer Society Washington, DC., USA., pp: 9012-.

25:  Maginnis, F., R. White and C. Mckenna, 2000. Customers on the move: M-Commerce demands a business object broker approach to EAI. EAI J., pp: 58-62.

26:  Miller, P., 2002. Interoperability. What is it and Why should I want it? http://www.ariadne.ac.uk/issue24/interoperability/.

27:  Miller, S.K., 2001. Facing the challenge of wireless security. Computer, 34: 16-18.
CrossRef  |  Direct Link  |  

28:  Muller-Veerse, F., 1999. Mobile Commerce Report. Durlacher Corporation, London.

29:  Ng-Kruelle, G., P.A. Swatman, D.S. Rebne and F. Hampe, 2002. The price of convenience: Privacy and mobile commerce. Q. J. Elect. Comm., 3: 273-285.
Direct Link  |  

30:  Raczkowski, G., 2002. Mobile E-commerce: Focusing on the Future. Dash 30 Inc., Atlanta, GA.

31:  Shuster, T., 2001. Pocket Internet and M-Commerce: How Will If Fly? Working Paper. George Washington University, Washington, DC.

32:  Siau, K., E. Lim and Z. Shen, 2001. Mobile commerce: Promises, challenges and research agenda. J. Database Manage., 12: 4-13.

33:  Stallings, W., 1994. Data and Computer Communications. 4th Edn., MacMillan Publishing, New York.

34:  Stoica, M., 2003. The Impact of Mobile Commerce on Small Business and Entrepreneurship, in the Volume New Perspectives in Entrepreneurship. Routledge Publishing, Florence, KY.

35:  Tarasewich, P., R.C. Nickerson and M. Warkentin, 2002. Issues in mobile e-commerce. Proc. Commun. Assoc. Inform. Syst., 8: 41-64.

36:  Tarasewich, P. and M. Warkentin, 2000. Issues in wireless E-commerce. ACM SIGecom Exchanges, 1: 21-25.
Direct Link  |  

37:  Tarasewich, P. and M. Warkentin, 2002. Information everywhere. Infoorm. Syst. Manage., 19: 8-13.

38:  Turban, E., D. King, J. Lee, M. Warkentin and M. Chung, 2002. Electronic Commerce A Managerial Perspective. 2nd Edn., Pearson Education, New Jersey.

39:  Varshney, U., R. Vetter and R. Kalakota, 2000. Mobile commerce: A new frontier. IEEE Comput., 33: 32-38.
CrossRef  |  Direct Link  |  

40:  Varshney, U. and R. Vetter, 2000. Emerging mobile and wireless networks. ACM Commun., 43: 73-81.
Direct Link  |  

41:  Varshney, U. and R. Vetter, 2001. A framework for the emerging mobile commerce applications. Proceedings of the 34th Hawaii International Conference on System Sciences, January 3-6, 2001, IEEE Computer Society Washington, DC., USA., pp: 9014-.

42:  Varshney, U. and R. Jain, 2001. Issues in emerging 4G wireless networks. Computer, 34: 94-96.
CrossRef  |  Direct Link  |  

43:  Varshney, U., 2002. M-commerce-issues, applications and technology. Proceedings of 8th ACM International Conference on Mobile Computing and Networking, September 23-28, 2002, Atlanta, Georgia, USA -.

44:  Varshney, U. and R. Vetter, 2002. Mobile Commerce: Framework, Applications and Networking Support. Mobile Networks and Applications. Kluwer Academic Publishers, The Netherlands, pp: 185-198.

45:  Vetter, R., 2001. The wireless web. ACM Commun.., 44: 60-61.

46:  VHA., 2001. Option for Wireless Technology and Applications in Health Care. VHA Inc., USA.

47:  Vittet-Philippe, P. and J. Navarro, 2000. Mobile e-Business (M-Commerce)-State of Play and Implications for European Enterprise Policy. European Commission: DG Enterprise, Brussels.

48:  BenMoussa, C., 2003. Workers on the move: New opportunities through mobile commerce. Proceedings of UK Academy for Information Systems Conference, April 9-11, 2003, University of Warwick -.

49:  Hawick, K.A. and H.A. James, 2002. Middleware issues for mobile business and commerce. Proceedings of World Scientific and Engineering Academy and Society International Conference on E-Activities, September 2002, Singapore, pp: 1-6.

50:  Jukic, N., A. Sharma, B. Jukic and M. Parameswaran, 2002. M-commerce: Analysis of impact on marketing orientation. Proceedings of the 2002 Information Resources Management Association International Conference, May 19-22, 2002, Seattle, WA. USA., pp: 1-8.

51:  Sawma, V. and R. Probert, 2003. Specializing the NIST security services model for electronic commerce systems. Proceedings of Annual Conference on Federal Information Systems Security Educators Association, March 4-6, 2003 Silver Spring, MD -.

52:  Sigala, M., 2002. Competitive strategies for mobile portals. Proceedings of the 1st International Conference on Mobile Business, July 8-9, 2002, Athens, Greece -.

53:  Speter, L.J. and M. Speter, 2002. Forecasting demand through estimation by analogy: The case of the internet. International Conference of the Academy of Business and Administrative Sciences, June 22-24, 2002, Cancun, Mexico -.

54:  Tzvetkov, V. and B. Cubaleska, 2002. WAP protocol security solutions for mobile commerce. Proceedings of the 6th International Conference on Systemics, Cybernetics and Informatics, July 14-18, 2002, Orlando, FL., pp: 1-6.

55:  Varshney, U., A. Mallow, R. Jain and P. Ahluwalia, 2002. Wireless in the enterprise: Requirements and possible solutions. Proceedings of the Workshop on Wireless Strategy in the Enterprise: An International Research Perspective, October 15-16, 2002, University of CA., Berkeley -.

©  2021 Science Alert. All Rights Reserved