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Articles by Keng-Boon Ooi
Total Records ( 5 ) for Keng-Boon Ooi
  Alain Yee-Loong Chong and Keng-Boon Ooi
  The principle objective of this study is to examine the adoption status of Collaborative Commerce (C-Commerce) in the Malaysian Electrical and Electronic (E and E) organizations. Original research using a self-administered questionnaire that was distributed to 400 Malaysian E and E organizations. Data were analyzed by employing descriptive statistics. In general, the adoption level of C-Commerce tools in the Malaysian E and E industry is still considered low with an average mean of 3.011. Based on the tools adopted, most organizations are utilizing C-Commerce for their supply chain execution. Among tools with lower adoption, they are mainly supply chain planning tools such as capacity planning tool and business strategy tool. This research enables organizations to have a better understanding of the current status of C-Commerce adoption level for SCM in the Malaysian E and E industry. This research have addressed previous lack of study in the adoption status of C-Commerce in the Malaysian E and E industry.
  Weng-Choong Cheah , Keng-Boon Ooi , Pei-Lee Teh , Alain Yee-Loong Chong and Chen-Chen Yong
  The aim of this study was to examine the difference between Malaysian manufacturing and service organizations with regard to the multidimensionality of TQM practices and the relationship of these practices to knowledge sharing behavior from middle management employees’ perspective. The empirical data for this study were collected from 208 middle management employees from Malaysian manufacturing and service organizations with a response rate of 62.01% (129 respondents) from the manufacturing firms and 37.98% (79 respondents) from the service firms. The finding indicated there was no significance difference between Malaysian manufacturing and service organizations in the level of TQM practices and knowledge sharing. The multiple regression analysis also indicated a stronger relationship for manufacturing firms than for service firms between TQM practices and knowledge sharing, particularly in relation to teamwork. Results should be an interest to the TQM managers and practitioners in Malaysia. This finding increased our understanding on the applicability of TQM practices and the association of these practices to knowledge sharing in both Malaysian manufacturing and service organizations. This study has contributed towards advancing the TQM literature with a better understanding of the perception of middle management employees of TQM practices and its association with knowledge sharing in both Malaysian manufacturing and service organizations.
  N. Darmawan , A. Yee-Loong Chong , Keng-Boon Ooi and V. A/L Venggadasallam
  The principle objective of this study was to examine the computer network security level of Malaysian companies. Original research using a self-administered questionnaire was distributed to 300 Malaysian companies. Data were analyzed by employing descriptive statistics. In general the adoption level of network security tools in Malaysia is still considered low with an average mean of 3.22. Based on the tools adopted, most of the companies are using common network security tool such as antivirus as their main protection for their computers. Tools that have lower adoption include vulnerability scanner and packet crafting tool. This research enables company to have a better understanding of the network security tools usage in Malaysian companies. This research has addressed previous lack of study in the examination of company’s security level among Malaysian companies. Information Technology (IT) security personnel in Malaysia will also be able to use this result as a guide as to what type of network security tools is generally being employed among their peers. 3.22 of average mean considered low for the security adoption level in Malaysia, it is necessary to the companies to put more focus on this security mechanism field.
  Pei-Lee Teh , Chen-Chen Yong , Veeri Chettiar Arumugam and Keng-Boon Ooi
  This study examines the extent to which Total Quality Management (TQM) practices (i.e., leadership, strategic planning, customer focus, human resource focus, process management and information analysis) are associated with the role conflict of Information Systems (IS) personnel in Malaysia. The empirical data were collected from 237 IS personnel from both manufacturing and service firms in Malaysia. To our knowledge, this is the first empirical study of IS personnel which presents the formation of a theoretically based model which integrates the elements of TQM with role conflict. Using multiple regression analysis, process management and information analysis were found to have negative relationships with role conflict. Human resource focus was reported to have a positive relationship with role conflict. The findings indicate that the firms might gain by focusing on the enhancement of the process management and efficient use of information analysis in order to reduce the unpleasant role conflict of IS personnel. However, firms are encouraged to look for ways to reduce the pressure of human resource focus on role conflict. The proposed model is useful for practical usage by organizational administrators and managers to attain a better understanding of different dimensions of TQM in relation to role conflict of employees.
  Keng-Boon Ooi , Alain Yee-Loong Chong and Boon-In Tan
  Information Technologies (IT) has been applied to Supply Chain Management (SCM) for more than three decades. Past technologies include Electronic Data Interchange (EDI) and E-commerce. However, there are still many challenges for implementing these technologies in the SCM of organizations due to their cost as well as low adoption among the supply chain participants. Recent development in web technologies has resulted in new possibilities and potentials for the application of Web 2.0 to SCM. This study provides an overview of Web 2.0 and how Web 2.0 can be applied to SCM.
 
 
 
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