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Journal of Medical Sciences
Year: 2017  |  Volume: 17  |  Issue: 2  |  Page No.: 102 - 106

Assessment of Pharmacists-led Drug Information Service in a Tertiary Care Hospital in India

Muhasaparur Ganesan Rajanandh, Palanisamy Seenivasan, Sivaguru Paramesh Ahalya and Rajendran Anjali    

Abstract: Provision of drug related information to healthcare professionals for provision of better patient care is known as drug information service. The present study aimed to assess the drug information service provided by a drug information centre in India and to perform quality assurance of the same. A retrospective study was conducted for a period of 2 years from August, 2014-2016 at the drug information centre. A checklist was developed for quality assessment and studied. To describe about the data descriptive statistics frequency analysis, percentage analysis were used for categorical variables. A total of 469 drug information queries were received. Majority of receiver’s rated excellent for the quality of service. The same was observed by the panelist while performing systematic quality assurance. The study concluded that the drug information service provided by the pharmacist caters to the need of health care professionals with excellent quality of work. Introduction of a mobile app software application is need of the hour.

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