Asian Science
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Abstract: This research attempted to identify and analyze main
resistance factors which influenced the implementation of the software
process improvement project specifically companies operated in Malaysia
including local and multi-national companies. The findings helped other
software companies to manage future projects through the use of preventive
actions or proper planning which intended to lessen anticipated problems
during software process improvement projects implementation. This research
used a survey instrument to gather data from 29 companies operated across
Malaysia with the total of 174 business and software professionals responded.
Average of 4 to 8 questionnaires were distributed to each company with
the objective of getting wider views on each SPI project. The questionnaires
were mainly distributed to professionals who are directly involved in
SPI projects. The results showed that the most critical resistance factor
is lack of adhesion and participation of the entire individual involved
in SPI projects.