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Information Technology Journal
Year: 2011  |  Volume: 10  |  Issue: 8  |  Page No.: 1594 - 1600

A Framework for Aligning Strategic Positioning and Knowledge Management System

Chieh-Min Chou    

Abstract: This study contributed to resolve corporate and information system strategy fit problem. In the hypercompetitive environment of the knowledge economy era, firms find it is very difficult to sustain competitive advantage because competitors can easily imitate their products, services or even business models to erode their superior economic profits. The knowledge-based view of firm suggests the knowledge is one of the most important resources of firm and hypothesizes the objective of firm is to integrate and create valuable knowledge. A number of studies had identified the effects and mechanism of knowledge management systems that support knowledge management process to strengthen organizational capabilities. However, relative few researches focused on how to align firm’s knowledge management system to its strategic positioning to maximize the investment returns. Four strategic positions, rule maker, idea creator, efficiency player and follower, are proposed in this study in terms of a firm’s capability in problem identifying and solution searching. Different focus of knowledge management system for each strategic positioning are analyzed and suggested.

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