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Information Technology Journal
Year: 2007  |  Volume: 6  |  Issue: 3  |  Page No.: 428 - 434

E-business and E-government: Issues and Challenges in Malaysia

Murali Raman, Maniam Kaliannan and Cheng Ming Yu    

Abstract: E-business is global business. Although technological advancement and high connectivity in the developed nations promised sound returns to firms engaged in the E-business, to realize optimum benefits from E-businesses, it requires active participation of all nations round the world. Governments worldwide are faced with the challenge of transformation and the need to reinvent government systems in order to deliver efficient and cost effective services, information and knowledge through information and communication technologies. There is an ever increasing role and demand for successful implementation of E-business and E-government initiatives within developing nations. It is essential to examine problems or barriers experienced by developing countries in their quest for developing sound E-business and E-government framework. Thus, Malaysia is chosen as the case study for this purpose. Malaysia is a fast transforming country with reference to E-business and E-government initiatives. However, before Malaysia can maximize the true value potential of E-business and E-government initiatives, issues such as creating more awareness amongst citizens ‘vis and vis’ E-business and E-government applications, enhancing collaboration between government and corporations and improving existing technical infrastructure, must be given further consideration.

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