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International Business Management
Year: 2016  |  Volume: 10  |  Issue: 6  |  Page No.: 981 - 987

Identifying the Facilitating Factors in Using the Intellectual Capital of Staff in the Organization (Case Study: West Iran Melli Bank Branches in Tehran)

Fatemeh Kahrobaei and Karamollah Daneshfard    

Abstract: This research has been carried out by the purpose of identifying factors facilitating use of intellectual capital by personnel at Iran Melli Bank’s branches located in West of Tehran in 2014-15. Research methodology was applied in type and data collection method was survey-descriptive. The research population consisted of 900 personnel of Iran Melli Bank’s branches located in West of Tehran from whom 272 persons were selected by the use of incidental sampling method and as the intended sample mass by implementing Morgan Table. Data collection method was based on Bontis in 1998 intellectual capital standard, Nahapit and Ghoshal in 1998 social capital, Fung and Chui in 2009 knowledge management, Wang and Benitez-Amedo in 2015 information technology and Hafsted in 1980 organizational culture questionnaires. Questionnaire reliability was evaluated by the use of Cronbach’s alpha which value was over 0.8 for all variables. Content validity was also applied to test the questionnaire validity and for the same reason the questionnaires was confirmed by experts. Collected data analysis and examination of the implementation of questionnaires was done by the use of Smart PLS software at two parts of measurement model and structural part. At measurement model, the technical feature of the questionnaire that is reliability and factor load of items were analyzed and required corrections were made and at structural part, structural model equations for the analysis of the research hypotheses were analyzed.

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