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International Business Management
Year: 2016  |  Volume: 10  |  Issue: 29  |  Page No.: 6631 - 6637

Explain the Relationship Between Perceived Organizational Support, Working Enthusiasm and Organizational Citizenship Behavior (Case Study: Governorship Staff of Khorasan Razavi)

Hamid Taboli and Maryam Oladi    

Abstract: The aim of this study was to investigate the relationship between perceived organizational support, working enthusiasm and organizational citizenship behavior. The population in this study consisted of 615 employees of governorship staff of Khorasan Razavi. Sampling method of this study is simple randomly and by using Cochran formula the sample size is 69 people. In this study, perceived organizational support questionnaire with Cronbach’s alpha coefficient of 0.89, citizenship behavior questionnaire with Cronbach’s alpha coefficient of 0.86, working enthusiasm questionnaire with Cronbach’s alpha coefficient 0.80 was used. That all the questions are in the form of the 5-item Likert. In this study, the structural relations model was used to analyze the data. For data analysis and hypothesis testing and other analyzes in this study, statistical Software LISREL was used. The results showed that there is a significant relationship between perceived organizational support, working enthusiasm and organizational citizenship behavior and in this regard, the role of mediator variable working enthusiasm in the relationship between perceived organizational support and organizational citizenship behavior also was approved.

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