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International Business Management
Year: 2016  |  Volume: 10  |  Issue: 7  |  Page No.: 1162 - 1169

Implementation of Single Window on Customs Airports with Approach to Information Technology (IT) and Business Process Re-Engineering (BPR)

Ali Akbar Ahmadi and Saeed Haj Firooz Abadi    

Abstract: The purpose of this study is to investigate aspects of the implementation of single window on customs airports with approach to information technology and business process re-engineering. This study aims to examine, based on the aspects covered in the literature and the theoretical basis of previous studies and standard questionnaire designed and placed at the disposal of some merchants of Tehran Imam Khomeini International Airport. According to Morgan and sample of 100 businesses were selected as sample. Completed questionnaires were designed based on the assumptions contained in the study were analyzed using SPSS Software. Results showed merchants cross-border trade single window customs systems based on information technology re-engineering processes and has been revised to more desirable and an important factor in their satisfaction and leads to relish more of the system in the export and import of because that always saves time and cost as well as customs procedures have been improved and easily.

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