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Asian Journal of Information Technology

Year: 2016  |  Volume: 15  |  Issue: 14  |  Page No.: 2497 - 2502

Analyze the Effects of Implementation of Knowledge Management to Improve Organizational Productivity in Social Security Organization of Kerman Province

Hamid Taboli, Hojat Shahheidaripour, Nasimeh Aminipanah, Mahboubeh Mokhtari, Nasir Shahabi Maskoun, Ali Mohiadinimasinani and Mohammad Reza Abazari Mahmood Abad


This research was done with the aim of Analyze the effects of implementation of knowledge management to improve organizational productivity in social security organization of Kerman province from the viewpoint of the staffs and managers. The study is in survey method and the statistical society includes the staffs and managers in social security organization in Kerman province. The researcher-made questionnaire with 50 closed questions was used in order to collect information and the content validity of questionnaires was confirmed by the ideas of experts and their reliability was calculated based on Cronbach’s Alpha which orderly obtained equal to 0.91 and 0.88; data analysis has been done through using the pearson correlation coefficient test and Kolmogorov-Smirnov test. The overall results of this study indicate that from the viewpoint of experts, each of the seven factors of infrastructures of establishment and development of knowledge management (support of senior managers, organizational culture, organizational structure, infrastructures of information systems, strategy of knowledge management, empowerment of staffs and staff incentive systems) affect the increase in staffs’ efficiency. Creating and developing knowledge management system require necessary changes in processes, management, infrastructures, culture and the other aspects which include the organizational performance and all of these aspects cannot change at once. The desired changes require organizational ability to design and implement systems, structures, processes, cultures and necessary tools for improvement and support of the students for efficient decision making. Based on the findings of the current study, the future researchers are suggested to do studies in the field of knowledge management strategy and its impact on the efficiency of human force.