
	Trends in Applied Sciences Research
	Year: 2019 \| Volume: 14 \| Issue: 1 \| Page No.: 12-18 DOI: 10.3923/tasr.2019.12.18

Causes of Deterioration of the Electrical Service Quality at the Household Scale in Lubumbashi, DR Congo

Banza Wa Banza Bonaventure

Abstract: Background and Objective: Recently, in Lubumbashi electricity consumption of households has increased significantly, which led the distributor to operate a load shedding in order to rebalance the grid. The main objective of this study was to identify the causes of the deterioration of the quality of electrical service at the household level in Lubumbashi. Materials and Methods: Surveys were conducted in different municipalities of the city covering 3440 households. Simple random sampling was selected. Quantitative data were subjected to one-way analysis of variance (ANOVA). In addition, a Tukey post hoc test was applied at the significance level <5%. Qualitative data were subjected to chi-square testing. The thematic maps were developed by superimposing the results of surveys on a vector map. Results: Of all the cases examined, it was reported that only the illegal connection and non-compliance of the facilities explain the deterioration in the quality of electricity enjoyed by households in Lubumbashi. In each municipality, there are cases of fraudulent connections yet to different degrees. Also possessing non-compliant installations explained in some areas of the city, the deterioration of the quality of electrical service. The majority, 41.2 and 82% rated the electrical service as very poor in the communes of Kampemba and Kamalondo, respectively. Conclusion: It was concluded that fraudulent connections and the non-compliance of domestic electrical installations are annoying factors in the deterioration of the quality service.

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How to cite this article:

Banza Wa Banza Bonaventure , 2019. Causes of Deterioration of the Electrical Service Quality at the Household Scale in Lubumbashi, DR Congo. Trends in Applied Sciences Research, 14: 12-18.

DOI: 10.3923/tasr.2019.12.18

URL: https://scialert.net/abstract/?doi=tasr.2019.12.18

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