Subscribe Now Subscribe Today
Science Alert
 
Blue
   
Curve Top
Journal of Applied Sciences
  Year: 2009 | Volume: 9 | Issue: 10 | Page No.: 1870-1879
DOI: 10.3923/jas.2009.1870.1879
 
Facebook Twitter Digg Reddit Linkedin StumbleUpon E-mail

Issues of E-Banking Transaction: An Empirical Investigation on Malaysian Customers Perception

Ahasanul Haque, Ahmad Zaki Hj Ismail and Abu Hayat Daraz

Abstract:
This study investigated the determinant factors of consumers’ perception on E-banking transaction in Internet banking by Malaysian bank consumers. The research framework was developed to testify the statistical relationships between consumer perceptions and E-banking transaction. Factor analysis was performed to extraction and make initial decision on the number of factors underlying asset of measured variables of interest. Thereafter, multiple regression was estimated to anticipate the effects of the explanatory variables. This study showed that only secure transaction, have significant impact on consumers perception about E-banking transaction. Rest three factors regulatory framework, service quality and sufficient mechanism negligible impact and hypothesis was rejected. This study offers an insight into E-banking in Malaysia, which has not been previously been investigated and much statistical significance makes this study a potential cornerstone for future research.
PDF Fulltext XML References Citation Report Citation
 RELATED ARTICLES:
  •    The Influence of Demographic Factors and User Interface on Mobile Banking Adoption: A Review
  •    An Analytical Network Process Approach for Evaluating Banking Performance Based on Balanced Scorecard
  •    Evaluating Success Factors on E-banking Implementation: a Fuzzy MCDM Application
  •    Impact of Data Privacy and Confidentiality on Developing Telemedicine Applications: A Review Participates Opinion and Expert Concerns
How to cite this article:

Ahasanul Haque, Ahmad Zaki Hj Ismail and Abu Hayat Daraz, 2009. Issues of E-Banking Transaction: An Empirical Investigation on Malaysian Customers Perception. Journal of Applied Sciences, 9: 1870-1879.

DOI: 10.3923/jas.2009.1870.1879

URL: https://scialert.net/abstract/?doi=jas.2009.1870.1879

COMMENT ON THIS PAPER
 
 
 

 

 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 

Curve Bottom