Jiunn-I Shieh
Department of Information Science and Applications, Asia University, No. 500, Lioufeng Road, Wufeng, Taichung County 41354, Taiwan
Hsin-Hung Wu
Department of Business Administration, National Changhua University of Education, Taiwan
Kuan-Kai Huang
Department of Computer Science and Information Engineering, Asia University, Taiwan
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How to cite this article
Jiunn-I Shieh, Hsin-Hung Wu and Kuan-Kai Huang, 2010. A Dual Importance Diagram Approach to Evaluate Service Quality. Information Technology Journal, 9: 659-665.
DOI: 10.3923/itj.2010.659.665
URL: https://scialert.net/abstract/?doi=itj.2010.659.665
DOI: 10.3923/itj.2010.659.665
URL: https://scialert.net/abstract/?doi=itj.2010.659.665