Abstract: The aim of this research is to insure that all the included information given through the internet is what the stroke patients really need. This research discusses several methodologies and techniques applied in eliciting the requirements of users in Malaysia and insuring the correct result are given to them. This research uses interviews, focus groups and card-sorting activities been conducted among Malaysian users. This research covers three groups of users: stroke caregivers, stroke rehab centers and therapists who treat stroke patients. The study presents a website as the medium to deliver the information as decided by the user, including a user-defined of two-level hierarchy of web navigation structure based on Malaysian perspectives.