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Asian Journal of Scientific Research

Year: 2017 | Volume: 10 | Issue: 4 | Page No.: 363-371
DOI: 10.3923/ajsr.2017.363.371
Talent Management at Service Sector: Linking Organizational Based Self-esteem to Servant Leadership, Interactional Justice and Job Dedication
Azril Firal Ahmad Farok and Siti Rohaida Mohamed Zainal

Abstract: Background and Objective: On numerous occasions it has been suggested that individual’s self-esteem formed around study and organizational experiences plays an important role in determining employee’s study motivation and dedication. The antecedents of organizational based self-esteem are, to some extent controllable at the organizational level. The main objective of this research is to investigate the antecedent and outcome of organizational based self-esteem in the services sector in Malaysia. Materials and Methods: This study examines the antecedents and outcome of organizational based self-esteem focusing on the services sector in Malaysia. Self-administered online questionnaire was used involving 119 individuals working in the services sector in Malaysia. Results: The results obtained shows that both servant leadership and interactional justice have significant positive relationship with organizational based self-esteem. Consequently, organizational based self-esteem is significant and positively effects job dedication which is the outcome of the study. Conclusion: From this research work it is concluded that this study could be used as a guideline for organizations particularly for leaders to enhance employees’ organizational based self-esteem which subsequently leads to better employee job dedication. Theoretical, practical and societal implications are also discussed.

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How to cite this article
Azril Firal Ahmad Farok and Siti Rohaida Mohamed Zainal, 2017. Talent Management at Service Sector: Linking Organizational Based Self-esteem to Servant Leadership, Interactional Justice and Job Dedication. Asian Journal of Scientific Research, 10: 363-371.

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