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Research Journal of Business Management
  Year: 2016 | Volume: 10 | Issue: 4 | Page No.: 58-73
DOI: 10.3923/rjbm.2016.58.73
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Meta Analysis of the Relationship Between Emotional Intelligence and Different Behavioral Intentions

Abhishek Shukla and Rajeev Srivastava

Emotional intelligence plays a vital role in organizational performance. Literature suggests that emotional intelligence can be a tool for controlling job stress and enhance job satisfaction, which leads to reduction in attrition. The study is an earnest attempt to unfold the results in the best possible way of a meta analysis to ascertain if there indeed exists an empirical evidence to support the relationship between emotional intelligence and different variables viz., demographic profile, job stress, job satisfaction and turnover intention. The results obtained from a meta analysis of scientific articles related to emotional intelligence, demographic characteristics (age, education, income and gender), job stress, job satisfaction and turnover intention variables are highlighted through the study. Eighty five studies were reviewed for a possible analysis with 41 studies meeting the criteria for inclusion. The findings of the present study reveal that there is a relationship between emotional intelligence and the aforesaid variables. Emotional intelligence and demographic variables (age, gender, education and income) have a significant positive relationship. Job stress was found to have a negative relationship with emotional intelligence. Job satisfaction is positively related to emotional intelligence, whereas turnover intention found no relationship (random model) with emotional intelligence. The study concludes that there is a moderately strong relationship between emotional intelligence and demographic characteristics (age, gender, education and income) and job stress, job satisfaction. Therefore, in Indian workplace, EI awareness will be an effective measure to control job stress and turnover intention. Theoretical implication and future study on it are discussed during the course of the study.
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How to cite this article:

Abhishek Shukla and Rajeev Srivastava, 2016. Meta Analysis of the Relationship Between Emotional Intelligence and Different Behavioral Intentions. Research Journal of Business Management, 10: 58-73.

DOI: 10.3923/rjbm.2016.58.73


07 November, 2019
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