Choo Ling Suan
School of Management, Universiti Sains Malaysia 11800, Minden, Penang, Malaysia
Aizzat Mohd. Nasurdin
School of Management, Universiti Sains Malaysia 11800, Minden, Penang, Malaysia
PDF Fulltext XML References Citation
How to cite this article
Choo Ling Suan and Aizzat Mohd. Nasurdin, 2011. The Effects of Emotional Intelligence and Gender on Work Engagement of Customer-Contact Employees: A Proposed Framework. Research Journal of Business Management, 5: 178-186.
DOI: 10.3923/rjbm.2011.178.186
URL: https://scialert.net/abstract/?doi=rjbm.2011.178.186
DOI: 10.3923/rjbm.2011.178.186
URL: https://scialert.net/abstract/?doi=rjbm.2011.178.186
Scott Thor Reply
I'm finishing my dissertation in which I studied the relationship between emotional intelligence and work engagement of process improvement experts. If you're interested in my results let me know and I'll send you a copy when I finish sometime in February.
Choo Ling Suan
Hi Thor, Great. Would be happy to take a look on your dissertation. Thank you very much.