Subscribe Now Subscribe Today
Science Alert
 
Blue
   
Curve Top
Research Journal of Business Management
  Year: 2010 | Volume: 4 | Issue: 2 | Page No.: 112-120
DOI: 10.3923/rjbm.2010.112.120
 
Facebook Twitter Digg Reddit Linkedin StumbleUpon E-mail

The Relationship between Organizational Justice and Organizational Citizenship Behaviors: The Mediating Role of Organizational Commitment, Satisfaction and Trust

A. Rezaiean, M.E. Givi, H.E. Givi and M.B. Nasrabadi

Abstract:
This research aims to determine the most important organizational factors that can direct behaviors, attitudes and interactions of nurses in order to promote Organizational Citizenship Behavior (OCB). This study was conducted at Baqiat-Allah Hospital (one of the most important hospitals in Tehran) from 2009/03 to 2009/09. This is an research (based on its purpose) and descriptive research (based on the data collection method). The structural equation model was used to analyze data. Also a confirmatory factor analysis was used to assess the validity of the variables. The mediating role of commitment and job satisfaction in the relationship between organizational justice and OCB was confirmed. As a result, organizational justice has an indirect, positive and meaningful effect on OCB. Organizational trust was not an intermediary variable in the relationship between justice and OCB. Also the organizational justice effect on OCB did not have a significantly direct effect (p<0.05). Regarding the distinct role of OCB of service quality of hospitals and health service centers, attitude and behavioral factors such as job satisfaction, commitment and especially organizational justice and trust should be considered as shown in this research.
PDF Fulltext XML References Citation Report Citation
 RELATED ARTICLES:
  •    An Experiment on the Level of Trust in an Expanded Investment Game
  •    Relationship Between Leadership Style, Job Satisfaction and Employees’ Turnover Intention: A Literature Review
  •    Employees’ Emotions in Workplace
How to cite this article:

A. Rezaiean, M.E. Givi, H.E. Givi and M.B. Nasrabadi, 2010. The Relationship between Organizational Justice and Organizational Citizenship Behaviors: The Mediating Role of Organizational Commitment, Satisfaction and Trust. Research Journal of Business Management, 4: 112-120.

DOI: 10.3923/rjbm.2010.112.120

URL: https://scialert.net/abstract/?doi=rjbm.2010.112.120

COMMENT ON THIS PAPER
 
 
 

 

 
 
 
 
 
 
 
 
 

 
 
 
 
 

Curve Bottom