Review Article

Examination of the Role of Factors Influencing the Acceptance of E-banking

Fakhraddin Maeroufi, Hadi Nouri and Zahra Khosh Iman

The present review investigates the role of the factors that is influencing the acceptance of E-banking including profitable receipts, security receipts, hidden receipts, high quality service, high quality networks, internet quality, security and trust. However, the most critical factor on the acceptance of E-banking is security and trust which lead to the attraction and loyalty of customers. The present research attempts to investigate the variables table, studies done and research background on this aspect. Also, the study considers the definitions of the components influencing E-banking and presents a new conceptual model for the acceptance of E-banking which shows the direct impact of the above factors on the acceptance of customers to utilize such services. The model can be applied and extended in future studies as well.

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Fakhraddin Maeroufi, Hadi Nouri and Zahra Khosh Iman, 2015. Examination of the Role of Factors Influencing the Acceptance of E-banking. Journal of Applied Sciences, 15: 845-849.

DOI: 10.3923/jas.2015.845.849

URL: https://scialert.net/abstract/?doi=jas.2015.845.849

Journal of Applied Sciences

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Authors

Fakhraddin Maeroufi

Hadi Nouri

Zahra Khosh Iman

Keywords

Review Article

Examination of the Role of Factors Influencing the Acceptance of E-banking

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