With an increasing of hotel rooms spoiling caused by a variety
of reasons, implementation of hotel rooms overbooking has become an inevitable
option, the overbooking would also lead to many conflicts. This paper established
the expected revenue model of overbooking by the distribution of customer arrival
rate, got the optimal quantity of overbooking, found an equilibrium point that
can not only make full use of rooms and reduce the loss of room rental which
makes the expected revenue the biggest. This study simplified the model according
to the actual situation of the hotel, carried on the case analysis at last.
The method is convenient and feasible and has some reference significance for
the implementation and management of the hotel overbooking.