Information Quality (IQ) is an important factor for successful implementation of information sharing in supply chain. The quality of information has become vulnerable with the growth of information system warehouses and the direct access of information from various sources. The stakeholders make decisions based on various information sources without formally judging the value and quality of information. The proposed study aimed at determining the attributes of information quality that significantly affect the performance of supply chain in Indian organizations. The Importance-Performance Analysis (IPA) has been used to examine quality parameters of information sharing system in a supply chain. IPA is capable to analyze the effectiveness of a factor to achieve a goal as well as on performance of information sharing system in supply chain. The analysis facilitates the supply chain managers to pin point the area of successes and improvement which in turn enables them to decide the ways of best utilization of available resources. A survey based on questionnaires have been used in this research to identify a range of quality factors that contribute to selected goals of information sharing as well as their contribution to the performance of supply chain. The gaps between importance and performance from both the perspectives have also been evaluated. IPA has been employed in this research to illustrate the importance and performance of quality attributes of information sharing may be assessed. The findings of this study may be useful to improve quality issues in information sharing system of the supply chain.
M.K. Khurana and P.K. Mishra, 2012. Assessment of the Quality Attributes of Information Sharing in Indian Manufacturing Organisations: A Case Study. International Journal of Manufacturing Systems, 2: 1-11.